411 is going out of service for millions of Americans

 CNN- Starting in January, AT&T customers with digital landlines won’t be able to dial 411 or 0 to reach an operator or get directory assistance. AT&T in 2021 ended operator services for wireless callers, although customers with home phone landlines can still access operators and directory help. Verizon, T-Mobile and other major carriers still offer these services for a fee. In a notice on AT&T’s website, the company directs customers to find addresses and phone numbers on Google or online directories.