January 30, 2019

Starbucks under Schultz

Terri Gerstein, Slate -  During Schultz’s long tenure as CEO, Starbucks repeatedly fought against workers’ attempts to organize a union. In 2008, for example, a National Labor Relations Board judge found that the company had illegally fired three workers for their union activities, as well as violated other aspects of the law. Starbucks workers in our country still don’t have a union....

Starbucks also pays its workers poverty wages. According to PayScale, an online salary information company, the average hourly rate for Starbucks employees is around $11 per hour. Baristas average $9.77 per hour, and wages don’t reach $15 per hour until a worker becomes a retail store manager ($17.44) or assistant manager ($15.17).

And for years, Starbucks workers had unpredictable work schedules that impeded their ability to plan child care and other aspects of their lives. The company even had something workers unofficially named “clopenings,” in which the same person would be assigned to close the store and then open the next morning, leaving little time for anything in between. After negative media coverage, Starbucks announced in 2014 that schedules would be reliable and shared in advance, yet a year later workers still reported persistent problems. 

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