Patriot Ledger - As many as 10,000 seniors received a strange and early wake-up call Tuesday. Tufts Health Plan accidentally sent out an automated call reminding patients to get their flu shots this season. The call was intended for 3 to 5 p.m., but instead went out 12 hours early.
“It’s unfortunate that it happened and I would just want to issue a complete apology to all those who received a phone call,” said spokeswoman Sonya Hagopian. “I’m sure it was jarring to be woken up like that and it certainly was not our intent.”
Hagopian said the calls were targeted to those over 65 and enrolled in the Tufts Medicare Preferred HMO option. The flu shot is covered in their plan.
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