January 16, 2015

How one police department reformed itself

New American Media -  Richmond’s [CA] police department is undergoing something of a renaissance these days, thanks in part to decades of reform that have moved the department from its longstanding enforcement-driven model to one that focuses more on building trust with the public.

That transformation was thrust into the spotlight in December when an image of Chris Magnus, Richmond’s white, openly gay police chief, went viral, stirring a national response. In the image, Magnus is seen holding a “#BlackLivesMatter” sign while in full uniform at a demonstration against police brutality. The demonstration followed the acquittal of a white police officer in the killing of Michael Brown in Ferguson, Missouri.

Magnus’ nine-year tenure is marked with like gestures: an extended hand to residents, viewed as enlightened by some and controversial by others.

“But the biggest challenge,” Magnus says, “has been changing the perception black community members [have toward police], those who had experienced a legacy of mistrust.”

“When I got here we were dealing with an extraordinarily high murder rate, off the charts,” Magnus says. “Officers were just crisis managers, moving from one hot call to the next.”...

One of Magnus’ first steps was to decentralize the chain of command. Captains and other middle management positions were given more responsibility. For example, if a robbery occurs in the middle of the night, that sector’s captain will hear about it first, then coordinate officers and call community members in the area—often driving to the scene, too. Prior to Magnus, the sector captain might not have found out about the crime until the next afternoon.

Magnus says even if just one officer can break through and form a bond with a neighborhood, it’s a victory for the department.

“Cops are pragmatic,” Magnus notes. “They want to be viewed as partners in the community, not adversaries.” An ever-present fixture at city meetings, neighborhood events and volunteer opportunities—jeans dirty, shovel in hand—the chief has led the movement by example.

That work appears to be paying off. In the past few years, following a crime, or suspicious activity, tips and witnesses come forward more so than ever, Magnus explains. There’s also been a significant drop in overall crime.

According to Richmond crime data, total crime has fallen from 8,168 in 2004 to 5,961 in 2013. While total arrests (adult and juvenile) have gone down from 3,532 in 2005 to 2,705 in 2014.

Richmond also saw a record-low of 11 homicides last year.

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