A Social Security Administration (SSA) spokesperson disputed the report in a statement to Newsweek, writing: "The Washington Post piece is full of Pinocchios. Social Security provided multiple on the record statements to refute the fake news, but the Washington Post would rather fearmonger seniors than print the truth. An independent OIG audit proved that the Social Security Administration has made profound customer service improvements as a result of technology and staffing decisions.
Nearly 75 million Americans rely on Social Security as part of their retirement, according to a report the SSA released in November. The program provides critical retirement, survivor and disability benefits to those recipients.
While the program remains broadly popular among Americans, it has faced questions about its future and has undergone changes since President Donald Trump returned to office in January, particularly amid cuts made through the unofficial Department of Government Efficiency (DOGE) earlier this year.
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