Nice News - We often hear about how technology is driving us further apart, but according to a recent report, it may actually be bringing us closer together in
one area: eating out. After analyzing responses from 1,000 U.S. diners,
reservation platform Resy found that “dining in 2025 was all about
connection” — partially thanks to restaurants employing technology to enhance customer experience.
How exactly was this sense of connection reflected among patrons? One way was through shared plates,
which Resy says are no longer “unique to tapas restaurants.” In fact,
over 94% of respondents (and over 97% of Gen Z) said they’re likely to
share their meal when eating out.
“Sharing food is one of the
best ways to enjoy good company, especially at the kind of thoughtful
restaurants this city does so well,” New York City restaurateur Steve
Wong said in the Resy report. Ninety percent of Gen Z also enjoyed dining at communal tables, with 63% of those surveyed noting that they’re a great way to meet new people.
And
helping restaurants streamline daily operations are innovative tech
integrations, which automate manual processes and allow multiple systems
to communicate without requiring staff assistance. “The goal is a more
connected digital ecosystem that saves time, reduces friction, and
creates more space for operators to focus on what hospitality is really about,” said Resy COO Junaid Shams. Learn more about this year’s dining trends, plus predictions for 2026.
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