Time - After the Trump Administration intensified its push for federal workers to return to the office, a new study
highlights the potential downsides of this mandate.Conducted by
Alessandra Fenizia and Tom Kirchmaier, researchers from the George
Washington University and the London School of Economics, the study
focuses on productivity impacts of work-from-home (WFH) arrangements for
public sector jobs. They found that working from home boosts
productivity by 12% compared to in-office work.
The prevailing sentiment is that physical presence ensures better accountability and productivity. However, the study’s findings suggest that these arguments might be more rooted in perception than reality.
The study, which evaluated detailed administrative data from police staff alternating between home and office settings, indicates that employees working from home managed more cases per day, without any increase in errors or loss of quality. These findings held true even when researchers controlled for variables such as shift length and nature of tasks, ensuring that the results were not merely artifacts of different work schedules. Moreover, the productivity boost was amplified when tasks were assigned by supervisors rather than through automated systems, suggesting that the structure and management of remote work can play a critical role in maximizing its benefits.
One of the primary reasons for increased productivity was a reduction in workplace distractions. The study found that in the office, employees were more likely to be interrupted by conversations, coffee breaks, and other non-work-related interactions. By contrast, the relative isolation of remote work allowed for sustained focus, contributing to the higher case numbers logged from home. This challenges a common narrative promoted by some legislators, who argue that employees who work from home are more likely to slack off without the direct supervision afforded by office settings.
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