Nice News - Any flyer who’s gone to retrieve luggage after deplaning is familiar with the twinge of anxiety that takes hold while waiting to spot their suitcase coming down the carousel. During chaotic holiday travel, and especially in light of recent global IT outages, that anxiety can get kicked up a notch. The good news is that over 99% of bags end up where they belong. The bad news is that U.S. airlines still misplace around 2 million a year, NPR reported. So what happens to all of them?
Do they go to the big suitcase emporium in the sky? Actually, they end up at the aptly named Unclaimed Baggage, a massive outlet where shoppers can browse through everything from skateboards to iPhones and designer sweaters, both in-person and online. Before all those items wind up at the 50,000-square-foot store in Scottsboro, Alabama, airlines must spend up to three months attempting to reunite passengers with their lost luggage. If they’re unsuccessful, travelers are reimbursed and the bags embark upon their new destinies.
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