Restaurant customers don't like QR menus

Axios -  Restaurants all over the country replaced their paper menus with contactless, scannable QR codes during the pandemic — and the digital menus looked like they were here to stay. But restaurants are increasingly going back to their old menus, The New York Times' Amelia Nierenberg writes. "The motivation for the about-face is simple, restaurateurs said: Diners just hate QR-code menus," The Times reports.

Use of QR-code menus is down 27% compared to 2021, according to MustHaveMenus, which manages thousands of digital menus. That's because restaurants are replacing them with paper menus — or customers are just ignoring the codes and ordering directly with their servers.