March 18, 2020

We just got screwed by artificial intelligence

Sam Smith - I run a Facebook page for our Maine community and yesterday I reported:
FACEBOOK IS ACTING WEIRD
Facebook removed from our page a half dozen posts passing on reports about matters of concern to our readers such as the closing of LL Bean. Other items that were censored dealt with the effect of the coronavirus on Portland and elsewhere.
Then a few hours later, the posts reappeared. Here's the story from Reuters:
Reuters -  Alphabet Inc’s YouTube, Facebook Inc and Twitter Inc  warned on Monday that more videos and other content could be erroneously removed for policy violations, as the companies empty offices and rely on automated takedown software during the coronavirus pandemic... In a blog post, Google said that to reduce the need for people to come into offices, YouTube and other business divisions are temporarily relying more on artificial intelligence and automated tools to find problematic content.Such software is not always as accurate as humans, which leads to errors, it added, however. And “turnaround times for appeals against these decisions may be slower,” it said.

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