Fortune -Virgin America is America’s best airline again. For how long is anybody’s guess.
The airline captured top honors for the fourth year in a row in the closely-watched Airline Quality Rating, the industry’s annual report card. It was followed by JetBlue Airways JBLU -4.31% and Delta Air Lines DAL 0.30% .
Overall industry performance improved slightly after a down year in 2014, according to the researchers from Wichita State University and Embry-Riddle Aeronautical University. Six of 13 U.S. airlines evaluated improved in 2015 while six declined. Spirit, which is new to the list, came in dead last.
|
Rank
|
Airline
|
Last Year
|
|
1
|
Virgin America
|
1
|
|
2
|
JetBlue
|
4
|
|
3
|
Delta Air Lines
|
3
|
|
4
|
Hawaiian
|
2
|
|
5
|
Alaska
|
5
|
|
6
|
Southwest
|
6
|
|
7
|
SkyWest
|
10
|
|
8
|
United
|
9
|
|
9
|
ExpressJet
|
11
|
|
10
|
American
|
7
|
|
11
|
Frontier
|
8
|
|
12
|
Envoy Air
|
12
|
|
13
|
Spirit
|
N/A
|
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