CNN- The Social Security Administration has decided to backtrack on its plan to require all applicants filing for benefits to complete their claims in person or online. Now, only people applying for retirement, survivors or family benefits will have to do so after April 14. Those applying for disability benefits, Supplemental Security Income and Medicare will continue to have the option of filing claims by phone. At a time when the SSA is planning to eliminate 7,000 jobs — or about 12% of its staff — and close some local offices, this new policy could force people to travel long distances and wait longer for service or payments.
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